Quality Lab Manager

California, United States

Posted on 01/18/2019

Position Details




Manufacturing & Dist / Chemical


Biotech / R&D / Science


Bachelor's Degree

Reference ID:


This is an exceptional opportunity for a Laboratory Manager-QA/QC (Quality Assurance/Quality Control) to join a global chemical company. Responsible for all aspects of internal and external quality systems that ensure compliance with both internal and external customer requirements and expectations. You will lead a team that includes a QA group, control lab, a specialty lab for proprietary chemistry and analysis, a certified environmental lab function and three satellite labs. Within this organizational framework responsibilities include laboratory performance and productivity including equipment, supplies, staffing, training, software and documentation.



  • Lead an effective Quality Assurance/Quality Management system to continuously identify opportunities for improvement while maintaining adherence external customer quality specifications and requirements.
  • Provide technical guidance to ensure the safe and efficient operation of the analytical laboratory operation.
  • Mentor / train laboratory operations personnel.
  • Ensure accurate evaluation, interpretation, and verification of data for analyses performed in the lab.
  • Act as the contact point for resolution of technical issues and quality issues.
  • Manage the internal and external customer complaint management and reporting systems.
  • Support regulatory compliance and help solve customer and operations quality issues.
  • Maintain expertise on all quality topics for the lab.
  • Manage ISO 9001 Quality System and other quality certifications
  • Create, control and distribute company product information such as Technical Bulletins, Foreign & Domestic SDS, and technical compliance documentation.
  • Implement new or enhanced laboratory methods, practices and equipment.
  • Lead lab analytical and research techniques and innovations.
  • Standardize, and document lab processes to optimize efficiency of analyses and reporting.
  • Ensure accuracy and statistical rigor of analytical results.
  • Develop lab asset replacement plan and coordinate acquisition of new equipment.
  • Ensure preventative maintenance for instrumentation in the laboratory.
  • Lead budgeting and planning efforts for laboratory function.
  • Participate in continuous improvement efforts within the lab and company.
  • Provide reporting for all finished products to internal and external customers.
  • Assist with specification reviews, environmental/regulatory surveys, MSDS, to address customer issues.
  • Determine and agree on quality procedures, standards and specifications with customers’ representatives and internal company executives and facility managers.
  • Support plant personnel with analytical data to help improve plant performance.        




  • BS chemistry or chemical engineering required.
  • 3+ years experience with analytical methods, data interpretation and relevant statistical analysis of results.
  • 5+ years of experience in Laboratory Management/Supervision


    • Must understand efficient laboratory organization and operation, including sample flow through the laboratory and daily sample output.
    • ISO9000 auditor certification required
    • Basic knowledge of inorganic chemistry strongly preferred.
    • Knowledge of Global GMP preferred.
    • Must be familiar with analytical instrumentation including GC, ICPOES, NMR, IC, UV-VIS spectroscopy, titration and auto-titrator theory and operation, pH testing, specific gravity, particle size testing, and other wet chemistry methods and sample preparation and analyses.
    • Candidate must be skilled in data analysis, statistical methods and be familiar with scientific instrument software.
    • Possess knowledge of lab processes, chemical analyses, analytical practices and techniques, documentation, interpretation and publication of results.
    • Willing to “roll up sleeves” and work at all levels of organization.
    • Can interact with external customers, sales and marketing and internal customers
    • Managing competing priorities.
    • Ability to coach, manage, change and facilitate team performance.
    • Strong organizational, analytical, troubleshooting skills.
    • Skilled with instrumentation calibration methods, development of analyst training/testing programs.
    • Must have a working knowledge of manufacturing and quality operations.


  • Advanced education is a plus.
  • Professional training / certifications are a plus. i.e. Lean Six Sigma or equivalent experience.